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Common mistakes when authorizing GXportal in Linux


Error (8) : The product is not registered
 
Cause: The license file was generated with a user other than the root user.
 
Solution:  Generate the license request again with the root user.
 
Error (5) : The license limits are not the same as those already installed (Days)
 
Cause: Valid licenses are currently installed for a certain number of days and a request has been made for a different number of days. For example, 1 GXportal Standard license for 60 days is installed (the days it has been used are not considered) and another one is requested for 90 days.
 
Solution:   Generate the license request again, indicating the same number of days as the licenses already installed. In this example, it should be requested for 60 days.

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